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ScrapMonster Shop Terms and Conditions

ScrapMonster Shop Terms and Conditions

Welcome to ScrapMonster Shop! These Terms and Conditions (“Terms”) apply to your use of our website and the purchase of our products. By placing an order, you agree to these Terms. Please read them carefully.

1. Sales and Orders

  • All Sales Final: All orders are non-refundable and non-returnable.
  • Order Verification: You are responsible for reviewing your order details, including magnet type, color, quantity, imprint text, and shipping address. Please confirm all information in your order confirmation email. Contact us at [email protected] immediately if you notice any errors.
  • Confirmation Email: Check your spam folder if you don’t receive the confirmation email. To ensure delivery, add [email protected] to your safe sender list.

2. Monster Magnet Imprinting

  • Customer Responsibility: You are responsible for verifying the accuracy of any custom imprint text.
  • Imprint Limitations:
    • 16 characters per line (uppercase only).
    • Allowed characters: $ ¢ . – ‘ & @ # / \ ” ( ) , ?
    • No emojis, symbols, or profanity.
  • Imprint Fee: Orders with fewer than 100 magnets bearing the same imprint incur a $10.00 imprint fee.

3. Pricing and Payment

  • Pricing: Prices may change at any time. All prices are in U.S. dollars.
  • Sales Tax: Sales tax is applied as required by law.
  • Payment: We accept all major credit cards, and full payment is due at the time of purchase. By placing an order, you agree to pay the total amount specified at checkout.
  • Payment Security: We prioritize your security and do not store payment information. Your payment details will not be shared with any third parties.

4. Return and Refund Policy

  • All Sales Are Final: Due to the custom nature of our products, all sales are final, and we do not offer refunds, returns, or exchanges. By placing an order, you accept this policy.

5. Chargeback and Dispute Policy

  • Chargeback Protection: By placing an order with ScrapMonster Shop, you agree to our Terms and waive any right to initiate chargebacks. We are not liable for any unauthorized charges resulting from failure to secure your account or payment method. Any chargeback attempt will be disputed with supporting documentation, including these Terms, to confirm your acceptance of our final sale policy.

6. Customer Support

  • For assistance or questions, please reach out to our Customer Support team at [email protected].

7. Miscellaneous

  • Changes to Terms: We may update these Terms at any time. Your continued use of the website signifies acceptance of the updated Terms.
  • Governing Law: These Terms are governed by the laws of the Province of Quebec, Canada, without regard to its conflict of law principles.

BY PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS AND CONDITIONS.